geraldboyd6831
May 28, 2026
"Cake was okay, but the payment mess was frustrating"
The cake itself was fine, no real complaints there. But somehow I ended up getting charged twice at checkout, which made the whole thing way more stressful than it should’ve been. It took longer than expected to get a straight answer, almost like no one really wanted to take ownership of what happened. The refund did come through eventually, but the payment side definitely left a bad impression.
hello_terry520
May 24, 2026
"Fun little surprise, but I’d pair it with something else"
I ordered from Send a Cake for my sister’s birthday because I was trying to send something cute without overthinking it, i’d been seeing these pop-up cake boxes online for a while. It was definitely a fun moment when she opened it, and she thought the whole box surprise was cute. That said, the cake itself was small, so it felt more like a quick little birthday surprise than a full-on gift. For what it is, it worked, especially since she lives a few hours away and I couldn’t just drop something off myself. But next time I’d probably send this along with flowers or an actual present too. Cute idea, just not something I’d call amazing.
Tony.robinson
April 26, 2026
"The cake showed up on time, which was…"
The cake showed up on time, which was great, but the order actually wasn’t what I picked. I chose a specific design and message, and it came different. It still worked out okay, I guess, but for the price, I was expecting them to get the details right.
carl.Robinson
April 20, 2026
"Fresh and tasty, but a little pricey"
I ordered from sendacake for my sister and was actually surprised by how fresh it tasted when it arrived. I wasn’t totally sure what to expect from a cake being shipped, but the chocolate one was soft, not dry at all, and had a really good flavor. Everyone kept going back for another bite, which says a lot lol. The only downside is that it felt a bit expensive for the size, so I probably wouldn’t order it all the time. But for a fun gift or special occasion, I’d definitely consider ordering again.
James_thier81
March 30, 2026
"Fun little surprise, even if I’m usually loyal to another brand"
I’ll admit, I usually stick with the brand I always buy for these surprise gift boxes, so I was kind of torn trying this one. But it actually worked really well, the cake popped open like it was supposed to, and the butterflies came out nicely. The box was a little smaller than I expected, so that caught me off guard, but overall it still made for a fun gift and got the reaction I was hoping for.
Ryan.johnson
March 19, 2026
"allergen details could be clearer"
the cake was fine overall. i just wish the allergen info was easier to understand before ordering.
"Really liked the add-on choices, but expected a little apology"
I used Send a Cake for my sister’s birthday, and the add-on options were the part I liked most. There were enough choices to make it feel personal without making me sit there forever trying to decide.
I ended up adding some candy and a little photo item, and my sister thought it was really cute. The checkout process was simple, and the prices for the extras felt reasonable, not like they were trying to overcharge for every little thing.
The only thing is there was a small issue with the timing/updates, and I did kind of expect an apology or at least a quick acknowledgment from customer service. I’d still probably use them again, but that would’ve made the experience feel a lot better...
evelyniverson9536
February 27, 2026
"Ordering was okay, but the site could be clearer"
I was able to place my order without too much trouble, but the website felt a little clunky. A few pages loaded slowly, and sometimes clicking around would send me back in a way I didn’t expect. I got through it in the end, but I was definitely hoping for clearer instructions along the way to make the process feel smoother.
ANGLEMYER
February 25, 2026
"Super easy to follow and reassuring"
Ordering from sendacake.com was straightforward, which I really appreciated. The instructions were clear the whole way through, so I wasn’t sitting there second-guessing myself about what to pick, where to add the message, or whether I’d missed a step.
I liked that everything was laid out in a simple way and made me feel reassured as I went along. I didn’t have to keep going back to check things over, and that made the whole order feel quick and stress free. I’d definitely use it again.
william2005
February 18, 2026
"Such a fun little surprise"
I got this for my sister the video of her opening it was everything. I can’t even explain it, but the butterflies made the whole thing feel so funny and sweet at the same time. It was one of those moments you just have to post, so it ended up on Instagram quickly. The cake was good too, though a little smaller than I expected. Still, I really liked it and it felt like a fun gift.
"I did not expect them to have..."
I did not expect them to have that many cake choices. The little add ons were really fun too and it took me a while to decide which one to get. A few of the designs felt kind of similar but overall there was a good mix and it was easy to find something that would work for different people.
Jill.poore
February 12, 2026
"Customization options were limited"
The cake tasted fine, but I was a little let down by how little I could customize. I wanted to switch up the colors and add a longer message, but the options felt restricted. I’ve ordered from other bakeries where they give you a lot more flexibility for around the same price, so I expected more here. Not terrible, just kind of disappointing.
oscarsantosjr7
February 12, 2026
"I initially made an order and initially paid…"
I recently made an order and initially paid $59 for it. Just a few days later, I noticed the exact same item was reduced to $39. Naturally, I reached out to customer service to request a price match, but the company refused to adjust the price. To make matters worse, they were even charging less for rush shipping than what I had already paid.
The lack of flexibility and consideration for existing customers left a very disappointing impression. It’s frustrating to see such a significant price drop so soon after purchase and receive no effort from the company to make it right. Unfortunately, this experience has made me hesitant to order from them again.
Frances_haymes95
February 07, 2026
"Adorable Surprise, Confetti Apocalypse"
It was a really cute surprise and definitely got the reaction I was hoping for. The only downside was the confetti somehow ending up in every corner of the room, because apparently I wanted to be vacuuming for the next three days. Fun idea, slightly annoying cleanup.
dale2003
February 02, 2026
"Uploading my photo wasn't no hassle"
I uploaded my photo without much trouble. It took a minute to go through, but it wasn't nothing too frustrating and worked just fine in the end.
lela1990
January 23, 2026
"Cute surprise, but I was nervous after paying"
The cake showed up packed really well, and thankfully nothing was smashed, which was my biggest worry. I’ll be honest, after I paid I started feeling a little unsure about whether it would actually arrive looking like the pictures, but the box was cute and the surprise part worked the way it was supposed to.
The presentation was really nice overall, just maybe a tiny bit messier inside than I expected. Still, it made a fun gift and looked good when it was opened, so I was relieved in the end
KatherineDoughty_06
January 19, 2026
"Delivery had me worried for a bit"
The cake did arrive on the right day, but it showed up later than the tracking made it seem like it would. I’ll admit, I quickly assumed something had gone wrong and got a little stressed waiting around. Thankfully, it all turned out fine and the cake wasn’t damaged at all. I just wish the delivery updates had been a bit more accurate.
Tasha_pike97
January 16, 2026
"checkout took me like 2 min, maybe..."
checkout took me like 2 min, maybe less. Everything went through fine and I didnt run into any issues at all.
MargueriteCarney
January 05, 2026
"Totally worth it"
I thought it might be a little pricey at first, but it ended up being so worth it because the cake was super fresh, the surprise went exactly how I hoped, and my sister absolutely loved it, so I was really happy with the whole thing
marjorie-Gammon
December 30, 2025
"Cute, but smaller than I expected"
It was a really cute surprise and looked nice, but the cake was way smaller than I thought it would be. I was expecting something a bit more... still, it was sweet.